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Topic: iPad 2 app doesn't work

I installed the app (version 1.4.1) on iPad 2 with iOS 9.3.5.
In the app I can run my projects, but when I go to purchase my license, when I log in, it goes into error (License server connection error).
Even on the mainpage, if I try to open the windows "How it works" or "Examples" they don't work (Sorry, but server not reply).
The iPad is correctly connected to the internet, the time and date are correctly updated and with Safari I check the server is correctly aviable (licensing.remotexy.com)
How can i solve?

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Re: iPad 2 app doesn't work

Please, share full message of error when you try to log in. Screenshot will be very good.

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Re: iPad 2 app doesn't work

Hi,

This is the screenshot.
screenshot_1 when I try to purchase or restore the license.
screenshot_2 when I try to open "How It Works” tab.

https://www.dropbox.com/s/a00wczczkl8xl … .jpeg?dl=0
https://www.dropbox.com/s/4lyzhnbvc9k49 … .jpeg?dl=0

please help me

thanks

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Re: iPad 2 app doesn't work

Hi,
Are there any news?
Can someone help me?

thanks

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Re: iPad 2 app doesn't work

Hi,

even the new update (1.4.3) did not solve the problems already highlighted.

can anyone tell me how can i solve the problem?

this is the new message when I try to purchase the license: "license server connection error: code 07"

screenshot:

https://www.dropbox.com/s/ut5jngnhkr61s … r.png?dl=0