1 Topic by danlevrai

  • danlevrai
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Topic: "Interface have unknown control" issue

Hello everyone. I have an issue. I made a small home monitoring project that was running perfectly before this morning. I added a button and suddently, I had this error: "Connection is established, but interface have unknown control. Try update the app." I removed the added button and I still have the same error. I am using a Mega2560 with W5100 Ethernet shield and a pro version IOS app.
Do you have some ideas. Thank you guys in advance for your help.
Dan

2 Reply by danlevrai

  • danlevrai
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Re: "Interface have unknown control" issue

Additionnaly, the "Device State" in My cloud tokens" page indicate "Connected". I also reinstalled the ios app without success.

3 Reply by danlevrai

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Re: "Interface have unknown control" issue

Waw when I try the same project on a chromebook with the android application, the error message is not the same. It displays: Connection is established, but interface version is not supported by app. Update the application. I am really lost here.

4 Reply by danlevrai

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Re: "Interface have unknown control" issue

I started a new dummy display with vertical and horizontal orientation just showing plain text and when I try to have 2 pages or more, the pages are not properly displayed. Very weird...

5 Reply by Günni

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Re: "Interface have unknown control" issue

I use the pro license 4.5.1 and now I always get the message ´Connection is established, but interface have unknown control. Try update. Can't find a newer version? Do I need a new Arduino library? Everything worked fine two days ago! What has changed? Has the version of the source code generation on the website changed? What can I do to solve the problem?  Since I need the application urgently, a quick solution would be really helpful!

6 Reply by Günni

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Re: "Interface have unknown control" issue

I still have an Arduino UNO with a code version from 3 days ago. This version worked with both apps (demo + pro) without problems. Only the code version newly created on the website causes problems. It seems that the code creation on the website has changed?

7 Reply by remotexy

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Re: "Interface have unknown control" issue

Fixed
Need to generate the new source code

8 Reply by danlevrai

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Re: "Interface have unknown control" issue

Confirmed. Everything runs fine now. Thank you very much for this quick fix. You are the King.