<![CDATA[RemoteXY community — Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?id=1946 Wed, 26 Mar 2025 11:13:51 +0000 PunBB <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5984#p5984 unfortunatly i don't find any update for the google play store. I guess the OS is "too" old sad

]]> Wed, 26 Mar 2025 11:13:51 +0000 https://forum.remotexy.com/viewtopic.php?pid=5984#p5984 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5982#p5982 Try updating the Google Play Store app

]]> Wed, 26 Mar 2025 05:40:00 +0000 https://forum.remotexy.com/viewtopic.php?pid=5982#p5982 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5980#p5980 Hi, Thank you for giving some available reasons.
I Checked the acess, and it is ok, i can log on my account and watching my project.
The installed version is 4.15.11, and as i told you before, the "free" verssion is running well.
No pirated version installed
Finally ... I checked the OS version of this "old" phone is 5.1.1 and the "old" tablet is not better, it is 4.2.2 sad
do you think it can be the bad reason of ?
If it is, that's really pity sad

Serge

]]> Mon, 24 Mar 2025 09:01:43 +0000 https://forum.remotexy.com/viewtopic.php?pid=5980#p5980 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5979#p5979 Possible reasons for the error "License server unavailable":
1. the phone or application does not have access to the site https://remotexy.com/ you can try to access the site through the browser.
2. You are using an outdated version of the application. Update the application.
3. A pirated version is installed, not from the app store
4. Most likely, you will not be able to make a payment on older versions of Android, for example, on version 7. But you will get a different error.

]]> Mon, 24 Mar 2025 06:09:22 +0000 https://forum.remotexy.com/viewtopic.php?pid=5979#p5979 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5978#p5978 Please, Help me smile
I really wish to be able to use Remotexy on my android tablet smile

Serge

]]> Sun, 23 Mar 2025 15:00:03 +0000 https://forum.remotexy.com/viewtopic.php?pid=5978#p5978 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5965#p5965 Hello,
Thank you for the quick reply.

Yes, the phone is logged on net, thats sure.

I guess it is not a problem with OS version.

I have the same problem with a tablet and a cellphone
the "free" RemoteXY app run well on both devices.

The "only" problem is the android phone are logged on a Gmail count
The Iphone is logged on an other count

Thank you in advance

Serge

]]> Tue, 18 Mar 2025 09:58:08 +0000 https://forum.remotexy.com/viewtopic.php?pid=5965#p5965 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5964#p5964 serge2804 wrote:

Ok, I underdstand the rule, but when i try to activate and clic on "activate pro" I have an error message "License server unavailable"
So... what should I do or the way i have to do for succed ?

Thanks
Serge

Check that your phone has internet access.
Tell me what version of Android do you have on your phone?

]]> Tue, 18 Mar 2025 05:12:02 +0000 https://forum.remotexy.com/viewtopic.php?pid=5964#p5964 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5963#p5963 Ok, I underdstand the rule, but when i try to activate and clic on "activate pro" I have an error message "License server unavailable"
So... what should I do or the way i have to do for succed ?

Thanks
Serge

]]> Fri, 14 Mar 2025 09:09:59 +0000 https://forum.remotexy.com/viewtopic.php?pid=5963#p5963 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5962#p5962 You need to pay for the app separately for Android and separately for iOS. If you have already purchased for iOS, you need to pay for the android license. Payment is made directly in the app. Payment is linked to the Google account that is activated on the phone.

]]> Fri, 14 Mar 2025 05:25:55 +0000 https://forum.remotexy.com/viewtopic.php?pid=5962#p5962 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5961#p5961 Thank you for your quick answer... so how may i do for using RemoteXY on an iphone and on an android ?
Is it really impossible to do that ?
I'm Ok for a new licence anyway if needed, but how may i do ?

Thanks
Serge

]]> Thu, 13 Mar 2025 11:41:21 +0000 https://forum.remotexy.com/viewtopic.php?pid=5961#p5961 <![CDATA[Re: Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5960#p5960 You can't transfer a purchase between apps from different stores. Sorry. We can't break store rules.

]]> Thu, 13 Mar 2025 10:37:09 +0000 https://forum.remotexy.com/viewtopic.php?pid=5960#p5960 <![CDATA[Problem with PRO version and Registration]]> https://forum.remotexy.com/viewtopic.php?pid=5959#p5959 HI,
I had since a year a PRO version runing well on iphone.

Due the fact iphone app is not able to find the old version of Bluetooth module HC-05

I have installed the app on an "old" android phone.

My problem is I logged badly with the wrong adress mail for my licence and now I'm unable to correct it and get an other adress.

Can you give me some help to solve it.

Thank you in advance

Serge

]]> Wed, 12 Mar 2025 15:07:11 +0000 https://forum.remotexy.com/viewtopic.php?pid=5959#p5959