1 Topic by itsrandystreet

  • itsrandystreet
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  • Registered: 2023-08-13
  • Posts: 2

Topic: Can't validate license on new device

I purchased the pro license on Dec 20, 2019, and have installed the app on multiple Android devices over the years with no issues.  I'm trying to install and license it today on Android 7, 8, and 10 devices, old Motorola and Samsung phones, and it will not validate, says "You do not have Pro license" when I hit Restore in the license menu.  I'm using the same account it was purchased under in 2019, I've tried clearing the Play Store cache and rebooting/reinstalling the app, to no avail.  Any idea what is going wrong?

2 Reply by itsrandystreet

  • itsrandystreet
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  • Registered: 2023-08-13
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Re: Can't validate license on new device

Well, I figured it out.  There are two RemoteXY apps on the Playstore, one is plainly labeled "RemoteXY: Arduino control PRO" (green icon) and the other is labeled "RemoteXY: Arduino Control" (orange icon).  A purchase pro license only activates a PRO install.  My bad!