1 Topic by chrismolloy

  • chrismolloy
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  • Registered: 2020-03-07
  • Posts: 80

Topic: not connected to host

I am using RemoteXY cloud server.
Everything works fine, but after a few days, the arduino no longer connects to the server.  Everything is running as expected on the arduino, except I can not connect to it because it has not connected to the server.

What can I do to fix?
any way to periodically reconnect via software?

2 Reply by remotexy

  • remotexy
  • remotexy
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Re: not connected to host

many different reasons are possible.
Try looking at the arduino logs.
Add the following line to your code before including remotexy.h :

#define REMOTEXY__DEBUGLOG 
#include <RemoteXY.h>

Open the terminal at 115200. And leave until the connection is broken. Is it possible?

3 Reply by khaled.asd

  • khaled.asd
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Re: not connected to host

12:35:49.791 -> [    4.559] WiFi connected
12:35:49.791 -> [    4.560] IP: 192.168.1.106
12:35:49.791 -> [    4.560] Connecting to cloud: cloud.remotexy.com 6376 ..
12:35:49.976 -> [    4.716] Cloud server connected
12:35:49.976 -> [    4.717] -> 55 2C 00 11 0D 00 61 39 30 36 65 31 31 62 30 63
12:35:49.976 ->                31 38 31 35 62 63 35 66 64 35 39 30 33 37 61 64
12:35:49.976 ->                61 31 64 31 38 35 53 00 20 00 8F 38
12:35:59.980 -> [   14.726] Cloud server stoped

4 Reply by khaled.asd

  • khaled.asd
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Re: not connected to host

i have the same problem (my boards recently can not connect to cloud server and the app too)
i'm adding ((#define REMOTEXY__DEBUGLOG )) to my code :
here is my serial out put

pls someone help me how can i fix this problem
(i have 12 different board with remotexy)


serial :







12:47:51.499 -> [  366.388] Connecting to cloud: cloud.remotexy.com 6376 ..
12:47:51.729 -> [  366.586] Cloud server connected
12:47:51.729 -> [  366.586] -> 55 2C 00 11 0D 00 61 39 30 36 65 31 31 62 30 63
12:47:51.729 ->                31 38 31 35 62 63 35 66 64 35 39 30 33 37 61 64
12:47:51.729 ->                61 31 64 31 38 35 53 00 20 00 8F 38
12:48:01.719 -> [  376.595] Cloud server stoped
12:48:21.722 -> [  396.596] Connecting to cloud: cloud.remotexy.com 6376 ..
12:48:21.905 -> [  396.794] Cloud server connected
12:48:21.952 -> [  396.794] -> 55 2C 00 11 0D 00 61 39 30 36 65 31 31 62 30 63
12:48:21.952 ->                31 38 31 35 62 63 35 66 64 35 39 30 33 37 61 64
12:48:21.952 ->                61 31 64 31 38 35 53 00 20 00 8F 38
12:48:31.925 -> [  406.803] Cloud server stoped