1 Topic by ekraus

  • ekraus
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Topic: License server not available

I was able to install the app on 2 phones and get my app to work. I have a small tablet the I receive an error when I run my app.
It starts and gives me a count down timer telling me that I dont have a PRO License. I am able to run the. I am logged in with the same account that i used to purchase the pro account but cant seem to get it to work on the tablet. Need a fix

2 Reply by remotexy

  • remotexy
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Re: License server not available

1. From which store did you install the app and pay for PRO—Google Play or the App Store?
2. On your tablet, go to your purchase history using the app from a store, such as Google Play.
3. If you see your purchase in your purchase history, the app should also see it.
4. What OS version is installed on your tablet? Is it out of date?

3 Reply by Buzzliteyear (edited by Buzzliteyear 2026-09-07 04:23:31)

  • Buzzliteyear
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Re: License server not available

Ive a Pro problem also.
I want Pro but I get 4 different prices,
1) google 19.95 NZD
2) but when you go to the link jumps to 38.99 unknown currency
3) website 29.99 but no link to pay and unsure of currency
4) in my app 59.99 but unsure of currency and cant check as it only gives you a 1-tap buy button....

cant afford 60 bucks usd sorry

4 Reply by remotexy

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Re: License server not available

Could you send links or screenshots of the pages where you are checking the prices?
You can purchase the PRO license only within the RemoteXY app, in the "License" section. Options include a monthly subscription or a lifetime license.